"Right now, China has already entered into an 'aftermarket era' and will continue to narrow its gap with the US market." said Bill Hanvey in April 2017, President and CEO of the Auto Care Association. "To support this growth, the aftermarket structure and key players will also continue to change and explore new business models to stay competitive."
In the next five years, the China automotive aftermarket will continue to grow and is expected to reach a scale of one trillion. Due to the increasing market size and the unpredictabilitly of industry policy, it is important to seize the opportunities in the aftermarket to make the automobile industry diversified, integrative and sustainable.
According to Cnautonews, the traffic control department of the Ministry of Public Security Statistics, at the end of March 2017, car ownership in China amounts to 200 million, which has achieved a historic leap. Wangxia, CCPIT Automotive Industry Committee chairman, predicted that in 2019, China will surpass the United States to become the world's largest country in car ownership. The United States has about 253 million vehicles. The average car age is 3 to 4 years, which means a lot of cars are going to exceed insurance, flowing to repair shops out of 4S stores. Without doubt, auto parts sales, repair and maintenance would be the focus of the automotive aftermarket in the near future.
The Automobile Sales Management Methods, promulgated in the first order of 2017 by the Ministry of Commerce, came into force on 1 July 2017. There was several changes to auto parts sales, repair and maintenance services.
L.E.K Consulting reported that as the development of a large Chinese automotive market happens so recently and quickly, chained services and repair stations have not yet been established on a wide scale. Nowadays, although chained repair shops are forecasted to become more and more important over the coming years, 4S stores still hold the largest channel share in China.
This conference was designed to initiate exciting brainstorms regarding innovative ideas in the automotive aftermarket industry of China. Key players in leading companies engaged to discuss these key questions:
- How to upgrade the current situation of aftermarket repair shops?
- How to improve service quality?
- How to deal with the latest regulations?
- How to optimise capacity for the target?
- How to use synergies for OEMs?
- How to develop the right portfolio for development in China?
- How to deal with the fierce local competition?
- How to launch more joint products together?
- Is the auto industry listening to the consumers?
- How are you running your repair store?
- How to face challenges to go for information stage?
- Where will you be in the next five, ten or twenty years?
- Are you willing to engage and go after more customers?
- Are you ready to invest in your service business?
- Are you willing to think like a customer and listen and act on what you hear?
By business nature: Dealer / Service (repair, 4S shop, tuning, maintenance) / Spare parts / OEM manufacturer / After sales spare parts supplier / Lube / Software supplier / Association & academy / Consulting / Coatings / Batteries / Filters / Insurance groups / E-commerce platform
By business level: President / CEO / Managing director / VP / GM / After sales director / Commercial development director / BD director / Policies & regulations director / Project director / Engineer / Manager of Aftersales / Service / CRM / Marketing / Corporate sales
- Find out the latest policy interpretation and market forecast of China's automotive aftermarket
- Develop derivative products with the new energy vehicles coming
- Innovation and change of 4S store
- Upgrade the condition of repair shops
- Stand out from the fierce local competition
- How auto part brands support repair shops
- Internet+ and automotive aftermarket
- Data management and system upgrades
- Increase credibility to consumers
About the past event
On 16 June 2016, the China Automotive Aftermarket Summit organised by Messe Frankfurt (Shanghai) Co Ltd was successfully held in Shanghai Twelve at Hengshan Hotel.
In attendance were more than 90 delegates representing big industry players such as Alibaba AutoNavi, Bosch, BP Castrol, Continental Automotive, Dayco China, Eton, Federal-Mogul, Incadea, Johnson Control, SKF, Valeo and ZF Services China as well as international and Chinese media. The impressive speaker line-up included experts from Autozi.com, Delphi, L.E.K. China, Philips Automotive Lifestyle, Technimoc Asia and the Shanghai University School of Economic Law who presented their ideas on the automotive aftermarket and had thought-provoking discussions.
2016 delegate community
Among the participated delegates were:
- Alibaba AutoNavi
- BP Castrol
- Continental Automotive
- Dayco China
- Johnson Control
- ZF Services China